A direct impact and effective communication level can be achieved between government authorities and the general public via a mobile SMS interaction channel. Mobile messaging improves effectiveness in service domain that government, its agencies and public sector provides to citizens.

Through Smsserviceng highly valued products (2-way SMS and Bulk SMS-MT), Political parties, government agencies and Parastatals like FRSC, FIRS, PHCN and many others can have an excellent horizontal communal information exchange media even in case of emergency or disaster.

·       Public special announcement and emergency alerts

·       Receiving feedback from citizens (comments, ideals, complaints, contributions and suggestion)

·       Election voting polls and opinion views (Encouraging and sustaining democracy via FOB)

·       Participatory democracy (Every citizen with equal right of action)

·       Political parties informing members/public about various activities e.g. campaign, voting candidate etc

Advantages of SMS communication channel

·       Cost effective and prudent public fund spending

·       Fast and effective communication means

·       Fully secured with high service reliability.

·       Optimized messaging platforms (link to platforms) with SS7 direct connectivity

·        Instant message delivery with delivery reports from user’s mobile device as proof of delivery

·       356:24:7 service availability and no location boundaries

SMSserviceng provides encryption between government applications and the messaging servers/platform, as well as full message authentication options for critical and confidential messages. All message traffic is traceable and auditable for post incident analysis.

Smsserviceng SMS solutions benefits to Government and Government agencies are visible through

·        Mutual communication between democratic administration and its governed citizens

·        Increased interest in public matters especially those of common interests

·        Improved quality participation in decision-making

·        Enhanced organizational activities in Public sector,

·        Increased interest in public issues and participation in decision making

·        Improved emergency management and organization

·        Increasing effectiveness and saving costs

·        Reduced problems and less time wasting in Organizations where appointments are essential

·        Maximum judicious use of public resources and good management services structure.

SMS channel communication benefits to Government agencies

·       Receiving feedback from citizens (ideas, comments, complaints, suggestion)

·       Electricity bill usage notification, bill payments reminder and payment acknowledgement to customers and more

·       Road maintenance agencies can send parking reminders, road use guide and more to motorist

·       Drivers license expiry date alert to drivers to avoid delay while on important appointments.

·       Sensitization of motorist especially drivers on traffic rules, live safety precautions, upcoming seminars and lots more

As a result of Total accountability government and its agencies needs to demonstrate, Smsserviceng can provide a branded In-house low cost solution which is preferable choice because community/public sectors funds needs to be spent reasonably.

With our Number Portability Check product, reasonable spending can even be lower. The community can also enjoy a more crucial advantage by identifying which network a number belongs to when trying to locate such person and provide them with the necessary information.

Smsserviceng understands Government and its agencies needs and with our operator’s in-house made technical infrastructure, we can contribute in providing services which are pleasing common interest. Don't hesitate to contact us for a tailored solution to meet your needs.