Travel/Transportation is one of the largest industries in the world. SMSserviceng has created a customized messaging solution for the industry addressing the unique needs of transport industries and delivery services.

Airline operators, Land transport companies, Courier services companies, Travel and logistic agencies together with Traffic management companies that wants to provide a convenient service access to its esteemed numerous customer and also looking forward to provide a more seamless interactive communication channel can make use of our Branded low cost SMS solution which is an Ideal product.

Likely customizable features of SMS in transport Industry

·        Passengers check-in options

·        Departure/arrival information alerts

·        Delay/cancellation information alerts

·        Itinerary changes

·        New route/product alert notification

·        Confirmation of Booking and reservation via alerts

·        Frequent user discount coupons

Airline solutions include

·        Flight cancellation and flight delay notifications

·        Gate changes/Departure reminders

·        General information services e.g. weather alerts or travel advisories

Transportation, shipping & Courier solutions include

·        Pickup and re-routing alerts for delivery trucks and field service employees

·        Delivery time notification

·        Status report (Arrival and return)

·        Change notifications for recipients

General benefits of SMS Use in the transportation industry

This makes it a two-fold service and marketing solution, providing

·        Higher customer/Agents satisfaction ratings

·        Improved customer loyalty

·        Reduced call center costs e.g. providing up to date flight status messaging

·        Efficient communication mode with clients and staffs

·        Better resource management

·        Cost optimization

·        Increased profitability and efficiency

·        Customer surveys

·        Improved customers service management

SMSserviceng SMS Gateway, 2-way SMS and Bulk SMS-MT solution services are products Transport Industries can fully make use of within their field of operations connecting directly with the SMS infrastructure of more than 700 mobile operators in 150 countries, enabling a guaranteed delivery and receipt.

With the Number portability, Cost efficiency can further be better managed as they will no longer have to pay for out of service mobile numbers which increases prudent cost management.

All solutions are highly flexible and scalable allowing for massive messaging volumes and providing superior performance. SMSserviceng solutions are also available on managed service basis.

With mobile messaging and the transportation business ROI can exponentially increase.

Why not Contact us today and let’s discuss it or sign up for a free test account and start enjoying a limitless possibilities.